Work History

Leading a team of 2 AI interns, providing mentorship and technical guidance on ongoing projects.

Exploring and implementing new business opportunities in AI-driven call center optimization.

Developing on-call scheduling and triage automation systems that give clients full control over message routing.

Building comprehensive observability and tracking systems to monitor employee activity and performance metrics.

Architecting AI solutions that enable intelligent message routing from call centers to appropriate recipients.

Ensuring clients have complete visibility into their operations through real-time dashboards and analytics.

Implemented and customized AI tools to streamline business workflows.

Developed AI-driven solutions to address specific operational challenges.

Utilized large datasets to improve decision-making processes.

Collaborated with cross-functional teams to ensure AI solutions align with business goals.

Continuously optimized AI implementations for peak performance and reliability.

Developed solutions for converting speech from audio podcasts to text.

Optimized audio processing techniques for improved speech-to-text accuracy.

Implemented speaker identification algorithms for multi-speaker differentiation in podcasts.

Executed post-processing of transcribed text for enhanced readability and coherence.

Managed large audio datasets for efficient processing and improved transcription accuracy.

Built and maintained strong relationships with customers.

Provided expert consultation on fleet maintenance supply ordering.

Utilized consultative sales techniques to identify and meet customer needs.

Engaged in ongoing training to refine sales and customer service skills.

Contributed to company growth by exceeding sales objectives and ensuring exceptional customer support.

Created custom-tailored fitness programs for a diverse client base.

Guided clients through safe movements to prevent injuries and address existing pain.

Accommodated fitness programs for clients with medical conditions.

Managed training sessions for multiple clients simultaneously.

Developed fitness programs tailored to individual goals such as weight loss, muscle gain, or pain management.

Educated clients on the importance of maintaining physical health through exercise and diet.

Supported clients in achieving their fitness goals through dedicated guidance and motivation.